The TimeLapseCameras.com Difference
Assured Success
• We are content creators with many years of experience using time lapse cameras in real-world situations. Our recommendations are based on knowledge, not scripted answers.
• We are involved with camera development, tutorials and experimenting with new levels of creativity.
• All cameras are tested before shipping. You likely needed a camera yesterday and there is no time for any issues.
• All cameras have updated firmware and the basic settings are optimized.
• We handle the warranty for any product we sell, if you have an issue contact us for a quick resolution.
• Serial numbers are logged and cameras are registered with us before shipping.
From initial settings to final editing, we are here to help you with all aspects of your project.
• We offer extended hours to accommodate global support for our customers.
•We are happy to share your finished videos and promote your work.
• We want you to buy a camera with confidence, deploy it with zero hassle, get the footage you desire and will help you make your project a success.
International Shipping
Looking for a local Afidus retailer? Here we are! If you have a question or issue, there is no time to discover what happens next. We sell only tested cameras and offer ongoing support, during your daytime hours. If your country is listed below or in our ordering system we have shipped to your area before. If not, please email your shipping address to info@timelapsecameras.com and ask for a quote.
All international shipments are FedEx International or International Priority service for the fastest delivery times with accurate tracking. We do not add Customs charges, VAT, taxes or fees applicable to your location. However, we will do what we can to reduce the cost and get your order to you quickly and efficiently. We may combine items to eliminate excess packaging, decrease the parcel size and save weight.
One more note... The cost and delivery times below are to a major market in each country. Remote locations may have additional out of area charges and increased delivery times. If your address is outside the standard FedEx service area and the cost is more and/or delivery time is longer, we will contact you to discuss options.
| Country | Delivery | Cost USD |
| Australia | 3-5 days | $68.00 |
| Brazil | 3 days | $40.00 |
| Canada | major cites 1 day, other areas 2-4 days | $35.00 |
| Chile | 3-5 days | $75.00 |
| Germany | 2-3 days | $45.00 |
| India | Customs can be 100% | Quote |
| Israel | 3 days | $58.00 |
| Italy | 3 days | $45.00 |
| Japan | 3 days | $60.00 |
| Malaysia | 3-4 days | $40.00 |
| Mexico | 2-4 days | $28.00 |
| New Zealand | 4-5 days | $55.00 |
| Portugal | 3-4 days | $40.00 |
| Qatar | 3-5 days | $45.00 |
| Singapore | 3-4 days | $60.00 |
| South Africa | 4-5 days | $65.00 |
| Spain | 3-4 days | $60.00 |
| Switzerland | 3-4 days | $40.00 |
| Thailand | 3-5 days | $59.00 |
Shipping rates and delivery times are subject to change.
US Shipping
We offer free FedEx ground and 2-day shipping on orders over $100 to any location within the United States. All orders go from our warehouse to a nearby FedEx air or ground terminal. When cameras are in stock
Delivery times from our location...
Warranty
Under most circumstances, we will honor one-year warranty replacement for any material and/or workmanship defective items purchased at TimeLapseCameras.com.
For all products purchased on TimeLapseCameras.com we will honor the manufacturer's warranty. You will never need to contact the manufacturer for camera replacement. If it is determined your camera malfunctioned during the warranty period we will assess the issue and take care of our customers.
This warranty does not cover normal wear and tear, damage, battery leaks or water incursion.
Returns
We are proud to say we rarely have items returned. We test every camera before shipping and we work with many of our customers before purchase to make sure they are getting exactly what they need for a successful video project. We also try to share knowledge, so cameras are set up correctly to avoid unintended results.
Things happen and we totally understand. If you need to return your unused items for any reason, we won't ask any questions. Please do so within 30 days of your order, pay for the return shipping or ask and we will send a label. We understand project cancellation and ordering more cameras than needed. We know how a last minute cancellation feels and we want to be here for your future projects.
Open box, used item return. Please consider our situation and past experiences. We value every customer, but there are some who don't reciprocate good feelings for long. Cameras have been purchased, used for a short time and returned as no longer needed, they didn't work out as planned or there is no reason given. Typically these cameras come back looking like they spent a week at Burning Man which has happened. Then we check out their social media and guess what... "My Time Lapse Week at Burning Man" is featured.
There are instances of problems or unsatisfactory results. Keep in mind, each camera is tested. If you are starting a project tomorrow, today is a bad day to discover an issue, our testing greatly reduces the potential for issues on your end. Here are some common and avoidable reasons, a problem, is likely not the cameras fault...
• 4K footage requires processing power for playing and editing. If the playback gets stuck, glitches, stutters and possibly has a low resolution appearance, your computer may not have enough resources to render and play 4K video. Just because you can watch 4K video, doesn't mean you can edit 4K video.
• Camera movement can destroy the best video. A ten foot, two inch diameter PVC pipe, a street light, flagpole or a tree branch may seem like a good mounting locations. However, any movement looks worse in a time lapse, with a gap between frames, motion is amplified and your footage may appear jittery.
• Time lapse videos are typically played at 30 frames per second. If you capture once a day, 30 days will pass in one second. If you capture once an hour, 30 hours will pass in one second. It is very common to underestimate your capture frequency. Discovering this a month into your project, then reviewing our return policy to find this tidbit is way too late. It's always better to have more footage than not enough.
• We don't want you to be in a position to return your items. If you are reading this before purchase and have cold feet, please contact us and we will help you determine your needs.